Website copywriting runs on formulas for an unromantic reason: they work, and they’ve worked for a very long time — AIDA has been selling things since before the lightbulb was common household equipment, 120-plus years and counting. Formulas aren’t a substitute for knowing your customer; they’re the proven order in which to tell that customer what you know. Here are the nine we actually use, grouped by the job each does, with a rewritten example for every one.
Headline formulas: earning the next sentence
1 · The 4-U headline — useful, urgent, unique, ultra-specific; hit at least three. Flat: “Quality Plumbing Services.” Formula: “Burst Pipe? A Licensed Plumber at Your Door Within 90 Minutes.” Specificity is the difference between wallpaper and a reason to keep reading.
2 · Outcome-first — lead with what they get, not what you do. Flat: “We Offer Bookkeeping Solutions.” Formula: “Close Your Books in Two Hours a Month, Not Two Weekends.” Services are means; headlines should sell ends.
3 · The honest question — ask the exact question in the visitor’s head. “Losing Customers to a Slow Website?” works because the reader answers it silently, and a yes buys your next paragraph. (It’s the formula behind our own 5 Signs post.)
Body formulas: keeping the yes going
4 · PAS — problem, agitate, solve. Name the pain, press on what it costs, then present the fix. The agitate step is what amateurs skip and professionals lean on: a problem without stakes is trivia.
5 · BAB — before, after, bridge. Paint life now, life after, and position your service as the bridge between them. The workhorse of service pages, because it sells the destination before the vehicle.
6 · FAB — feature, advantage, benefit. “One codebase (feature) means every fix is built once (advantage), so your maintenance bill halves (benefit).” Never leave a feature un-translated; visitors don’t do conversion math on your behalf.
Persuasion formulas: closing the argument
7 · Specific proof — numbers and names beat adjectives. “Rated 4.9 by 212 clients” outsells “trusted by many happy clients” every time it’s tested, because specificity reads as accountability.
8 · The objection flip — say their doubt before they do: “You’re probably thinking a rebuild means months of downtime — here’s why it won’t.” Naming the objection converts a silent exit into a handled conversation.
9 · One clear CTA — a single next step per page, phrased as the visitor’s gain (“Get my fixed quote”) rather than your process (“Submit”). Two calls-to-action is a coin flip; five is a shrug. One, everywhere, always.
Read any sentence on your site and ask “so what?” in your customer’s voice. If the sentence can’t answer, it’s decoration — cut it or translate it into a benefit. Clarity beats cleverness on every page that has ever been measured; the formulas above are just organised ways of being clear.
Applying them without sounding like a formula
Formulas structure the argument; your customer’s language fills it. Steal vocabulary from reviews, enquiry emails, and sales calls — the phrases people used when they didn’t know they were being quoted. Then let structure and words meet: PAS for the problem-aware landing page, BAB for service pages, FAB for feature lists, one CTA on everything. And remember copy shares custody of conversion with layout — the clearest sentence loses under a confusing page, which is the UX half of the same job. Rewrite one page at a time, highest-traffic first, and give each version two weeks of data before judging — copy is the rare marketing lever you can test with nothing but a text editor and patience.
If writing it yourself sounds worse than paying for it, that’s literally the service: our copywriting team produces website copy built on these formulas and your customers’ actual words. Show us a page that isn’t pulling its weight via the enquiry form — you’ll get back a marked-up rewrite of one section, free, with a quote for the rest, before the next business day ends.
Website copywriting FAQs
What is website copywriting exactly?
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Which formula should I use on my homepage?
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How long should website copy be?
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Can AI write my website copy?
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What’s the biggest copywriting mistake on business websites?
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Do these formulas work for boring industries?
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